Right of withdrawal

We grant you a voluntary 30-day return policy from the date of receipt of your order.

To be eligible for a return, the item must be in the same condition that you received it. The item must be unworn, unused, and—if applicable—with the original tags attached. We also require proof of purchase or other evidence of purchase.

To initiate a return, please contact us at info@larevistudio.com. Please do not send any goods back to us without prior contact.

The direct costs of returning the goods shall be borne by the customer. We generally do not provide a free return label.

After you contact us, we will provide you with the necessary return information, including the return address.

Damage and Issues

Please inspect your order immediately upon receipt and contact us at info@larevistudio.com if an item is damaged or defective, or if you received the wrong item. We will review the case and arrange for an appropriate solution.

Exceptions to Returns

Returns may be excluded, in particular, for goods made to customer specifications or clearly personalized, as well as in other cases where a statutory exclusion of the right of withdrawal applies.

Your statutory warranty rights remain unaffected by this.

Exchanges

If you would like an item in a different color or version, please contact us at info@larevistudio.com. Generally, exchanges are handled by returning the original item and placing a new order.

Statutory Right of Withdrawal for Consumers in the European Union

If you are a consumer and the legal requirements are met, you generally have the right to withdraw from the contract concluded with us within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal, you must inform us of your decision to withdraw from the contract by means of a clear statement. To do so, please contact us at info@larevistudio.com.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

After withdrawal, you must return the goods to us without undue delay and in any event no later than 14 days from the day on which you communicate your withdrawal from this contract. You will bear the direct costs of returning the goods.

Refunds

If you effectively withdraw from the contract, we will refund all payments received from you, including the costs of the cheapest standard delivery offered by us, in accordance with legal provisions. Additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us will not be refunded.

For the refund, we will generally use the same means of payment that you used for the original transaction.

We may withhold the refund until we have received the goods back.